The safety and comfort of our audiences is really important to us. Please read our COVID-19 measures before you attend to ensure the best possible experience for audiences, artists and staff.

COVID-19 audience guidance
We are performing to full capacity and we will continue to follow best practice. If you have questions or concerns please do not hesitate to get in touch with our Box Office.
- Everyone is encouraged to wear a face covering unless excused for reasons of age, health or disability.
- If the space available at a venue requires it, a one-way system will be set up for audience members to enter and leave the auditorium space and appropriate signage and staffing will be provided.
- For outdoor standing events, please maintain a safe distance from other audience members.
- Hand sanitising stations will be available on entry at all venues we tour to and all audience members are encouraged to use them.
- Tickets will be checked on entry to the auditorium area without contact.
- All seating and any other surfaces will be cleaned and sanitised between performances.
- If you have tested positive or have symptoms of COVID-19, in respect of other audience members, our staff and artists, we encourage you not to attend. Please contact the venue Box Office to arrange a ticket transfer, credit or refund.
- If a performance is cancelled for any reason, we will contact you and explain our refund options.
- Usually we welcome vocal expressions of appreciation, but we ask that you refrain from raising your voice or singing during or after performances to minimise the risk of transmission of the virus.
Find out more from the venues we tour to:
FAQs
I’m feeling nervous about a full capacity performance. Can you help?
How will I know which entrance/exits are being used and is it the same for accessible entrance/exit?
How will queues be minimised?
What is being done to ensure the venue is clean?
How many people will be in the venue at one time?
Will I be able to access bar/cafe spaces/purchase ice cream?
Will I be able to purchase a programme?
Will I be able to use the cloakroom?
Will the venue be well ventilated?
Howard Assembly Room
The Howard Assembly Room is supplied with fresh external air that is filtered before being introduced to the auditorium and front of house areas. The air is drawn out through convection and extracted through a separate air handling system before being discharged to the external atmosphere. There is no recirculation of air at all and the fresh air brought in is monitored for CO2.
Get in touch
If you have any further queries or concerns don’t hesitate to contact our Box Office team:
Email: boxoffice@operanorth.co.uk
Phone: 0113 2233600
Information last updated 3 March 2022.