How can I buy a ticket?
Online
Tickets can be purchased online via our What’s On page. Select an event to view performance dates and booking options.
Telephone
Call 0113 223 3600.
In person
32 New Briggate, Leeds LS1 6NU
Booking fees
Opera: A non-refundable £2.25 per ticket booking fee applies to all tickets booked over the telephone or online for events at Leeds Grand Theatre. This includes those purchased as part of a Full Season Package or Create Your Own Package. Please note, some discounts are not available online, see details below. Tickets for opera at the Leeds Grand Theatre now include a 75p restoration levy as we support our partner theatre in the ongoing restoration work of their Grade II listed building.
Howard Assembly Room: A non-refundable £1.00 per ticket booking fee applies to all events in the Howard Assembly Room. Please note, some discounts are not available online, see details below.
Box Office opening hours
Visit our Contact Us page.
Payment methods
We accept all major credit cards (except American Express), Opera North Gift Vouchers or Theatre Tokens. We also accept cheques. Please note, we are currently not accepting cash.
Where is my confirmation email?
Confirmation emails and Print at Home tickets (if selected) are automatically emailed to you. If you can’t find the email, check your spam folder for the email and add ‘tickets@boxoffice.operanorth.co.uk’ to your contacts. Print at Home tickets can also be downloaded from your Account online, under the ‘Print at Home Tickets’ section.
We can also resend the confirmation email to you, just contact us at boxoffice@operanorth.co.uk
Using your account
To log in, register, or reset your password, follow the Account link on the top left-hand corner of your screen.
Log into your account to amend your contact details and preferences, to download and print tickets, and to access priority booking or membership discounts when purchasing tickets.
Receiving your tickets
E-tickets
- Wherever possible tickets will be sold online and e-tickets will be used.
- Leeds Grand Theatre and the Howard Assembly Room: ticket scanners are used on entry, so e-tickets can be downloaded to present on a mobile device, or printed out.
- All other venues: check the details on your e-ticket – you may need to print out your ticket to present as a paper copy.
Tickets by post
Tickets are sent via 2nd class post with a delivery fee of £1.50, and will arrive at least a week before your chosen performance, dependent on the booking date.
Collect tickets from Box Office in person
From 32 New Briggate, Leeds LS1 6NU
Refunds, exchanges & cancellations
If a performance is cancelled or abandoned when less than half the performance has taken place, bookers are eligible for a full refund. You may be offered alternative options including credit on your account for a future purchase, gift vouchers, making a donation or supporting the organisation by for example, becoming a member.
For more information please see our Terms & Conditions or email boxoffice@operanorth.co.uk.
Gift vouchers & memberships
Gift vouchers and memberships are available to purchase online, over the phone or in person.
Theatre Tokens are also accepted. To redeem, please contact our Box Office directly by emailing boxoffice@operanorth.co.uk or on 0113 223 3600.