Opera North is committed to making all our work accessible and to working with our venues to ensure that everyone can enjoy a high-quality theatre experience.
We offer a range of services including accessible performances, information in different formats including audio and large-print, accessible versions of our digital content, an Access Membership scheme so you can book online with the relevant discounts (for Leeds venues), and detailed information on the venues so you can plan your visit.
If you have any enquiries or require more information, please contact our Access Officer, Alice Gilmour on firstname.lastname@example.org or call 0113 2233629. You will receive a response within a minimum of three working days.
We have an Access Membership Scheme so if you have any access requirements, you can sign up and the information you supply will help us to find you appropriate seats quickly and easily, and will also enable you to book online for Opera North performances in Leeds Grand Theatre, Leeds Town Hall and the Howard Assembly Room with any associated discounts.
If you require any more information, brochures or documents in alternative formats (for example large-print, audio or braille), please contact our Access Officer, Alice Gilmour on email@example.com, or phone 0113 223 3629.
We provide audio notes for all our productions. These describe the set and costumes, the story, and list the cast and creative teams, and the dates and venues of all performances. The sections on set and costumes are available one working day after the opening night of a production.
We offer audio-described, signed, captioned and dementia friendly performances. Click on the icons below to see a list of upcoming dates and venues.
An audio described performance is where blind or partially-sighted customers can borrow a headset to hear a live description of what’s happening visually on the stage as it happens.
A sign-interpreted performance is where a British Sign Language interpreter signs from the side of the stage for deaf customers who use BSL.
A captioned performance is where the full text as it is sung or spoken is displayed on two screens either side of the stage, including sound effects and off-stage noises.
Dementia Friendly performances
A dementia friendly performance is tailored for people with dementia and their families or carers, so that they can enjoy live performance in an environment that is comfortable and supportive.
Leeds Grand Theatre
To access the Grand Theatre, there are six steps from the street up to the foyer or a wheelchair lift from the Grand Theatre Box Office to the foyer, and then lift access to the rest of the auditorium (excluding the Upper Balcony). Some areas of the auditorium do have steep stairs and may not be suitable for people with limited mobility. Please check with the Box Office (0113 223 3600 or firstname.lastname@example.org)
There are 10 wheelchair spaces: 6 in the Stalls and 4 in the Dress Circle
There are accessible toilets at Stalls and Dress Circle levels. The accessible toilet at Stalls (ground) level is down the corridor to the right as you enter the foyer, just beyond the lift.
There is an infra-red system in operation for sound amplification. Headsets are available from the Grand Theatre foyer for a £5 refundable deposit. Please ask Box Office staff when booking for advice on the best seats to use this service
Support dogs are welcome in the auditorium and can be looked after on request
For refreshments, there are bars at Stalls, Upper Circle and Balcony levels. Food and drink is not permitted in the auditorium, except for small bottles of water. If you have medicines, food or drink to manage a medical condition, please let us know in advance so we can inform Front of House staff.
The venue is open one hour before performances, and you will need to show your ticket on entry to the foyer. There may be bag checks, and you could be asked to leave very large bags in the cloak room, at a cost of £1. This is situated up the first flight of stairs on your right as you enter the dress circle, or Floor 1 in the lift.
Find out how to get here and parking information at Leeds Grand Theatre website.
Download a printable version of this information:
Leeds Grand Theatre and Howard Assembly Room Access Information (Word doc)
Leeds Grand Theatre and Howard Assembly Room Access Information (.pdf)
Leeds Town Hall
There is full wheelchair access to Leeds Town Hall through the entrance at ground level at the front of the building
A number of spaces in the auditorium are reserved for wheelchair users
There are accessible toilet facilities at all levels
Support dogs are welcome
The Venue is equipped with a closed loop system for the hard of hearing
If you would like any further information on facilities for patrons with disabilities, please call 0113 395 0322
Find out how to get here and parking information at Leeds Town Hall website.
Access Leeds Theatre Partnership
Opera North is a member of Access Leeds Theatre which is a partnership between Leeds Grand Theatre, Northern Ballet, Opera North, Carriageworks Theatre, City Varieties Music Hall and Leeds Playhouse. It provides information about accessible theatre performances in Leeds, all in one place to make it easier for patrons to find something they would like to see.
Bi-annual newsletters are sent out (via email, post or as audio on CD) listing the many services on offer to help ensure that everyone can enjoy a high-quality theatre experience in Leeds, including signed, audio described, captioned, relaxed and dementia-friendly performances.
Download the audio version for the audio-described performance listings (Right-click and ‘Save target/link as’)
To sign up for the bi-annual newsletter or for more information, please email email@example.com, or call Alice Gilmour on 0113 223 3629.